Healthcare Operations
Medical Billing Services
End-to-End Medical Billing Solutions for Healthcare Providers
You didn’t start your practice to deal with paperwork.
Let MDPL take the burden off your shoulders.
HIPAA-compliant · CPT · ICD-10 · HCPCS
Billing, coding, credentialing and revenue cycle support for practices of every size.
The challenge
If you’re tired of spending countless hours on billing tasks, chasing reimbursements, and navigating the complexities of insurance, you’re not alone. Inefficient medical billing processes are one of the top reasons for lost revenue, frustrated staff, and poor patient experience.
You didn’t start your practice to deal with paperwork.
The solution
Smarter Medical Billing Starts Here
At MDPL, we offer end-to-end medical billing services designed to optimize revenue cycle management (RCM), reduce claim denials, and ensure you get paid promptly and accurately.
Whether you’re a private practice, clinic, or healthcare provider group, our experts work as an extension of your team to streamline operations and improve cash flow.
What we do
Our Services
End-to-End Medical Billing Solutions
Comprehensive coding and billing services including charge entry, claims submission, denial resolution, insurance follow-ups, and payment posting.
Authorization & Credentialing Support
Efficient processing of eligibility checks, benefit verifications, prior authorizations, and credentialing, along with managing calls from patients, insurers, and legal representatives.
Clinical Quality Assurance Services
Thorough reviews of OASIS-E1 and 485 forms, medical records auditing, HIPAA compliance assessments, quality control systems, and electronic health records management.
Revenue Cycle Optimization
Maximize revenue with expert solutions: streamlined processes, proactive financial strategies, custom-tailored plans, and full-cycle revenue management.
Skilled Medical Virtual Assistants
Remote support professionals offering clinical assistance, patient coordination, scribe services, administrative help, live chat/call handling, and client support.
Patient Intake & Scheduling Services
Efficient handling of patient registration, appointment scheduling, outbound calling, support with appeals and ADRs, and recruitment-related coordination.
Credentialing & Audit Support
Initial credentialing, recredentialing, payer enrollment, CAQH management and audit preparation, so your practice stays credentialed and audit-ready.
Not sure which service you need?
Tell us where your practice is losing time or revenue, and we’ll recommend where to start.
Why MDPL
What You Get with MDPL’s Medical Billing Services
Certified Billing Experts
From cardiology to orthopedics, our team is trained in CPT, ICD-10, and HCPCS coding standards. We stay updated so you don’t have to.
Faster Claim Processing
We submit claims quickly and follow up rigorously, so your payments never get stuck in limbo.
Claim Scrubbing & Error Prevention
We catch coding and data errors before submission to reduce denials and improve acceptance rates.
Detailed Reporting & Insights
Track revenue performance with clear, customized reports that help you make informed decisions.
HIPAA-Compliant & Secure
Your data security is our top priority. We use the latest technologies and best practices to ensure full HIPAA compliance.
Transparent Reporting & Analytics
Stay in control with detailed, easy-to-understand reports that give you full visibility into your revenue cycle performance.
Dedicated Account Manager
Always know who to call. One expert assigned to your account for personalized support.
HIPAA-Compliant Data Handling
Your patient information is always safe. We maintain full compliance with HIPAA and use secure, encrypted systems to protect sensitive data.
Service 01
Medical Billing & Coding Services That Maximize Revenue and Minimize Denials
Accurate Coding. Faster Reimbursements. End-to-End Billing Support.
In today’s complex healthcare environment, even the smallest billing or coding error can result in costly denials and revenue loss. That’s where MDPL comes in.
Our Medical Billing and Coding Services are designed to help healthcare providers streamline operations, reduce claim rejections, and optimize cash flow, with accuracy, speed, and full compliance.
We combine experienced professionals, advanced billing tools, and deep knowledge of payer requirements to deliver a revenue cycle that’s efficient, compliant, and profitable.
Specialties we support
- Family Medicine
- Internal Medicine
- Cardiology
- Pediatrics
- Dermatology
- Orthopedics
- Psychiatry
- Physical Therapy
- Chiropractic
- Pain Management
- And More
Our medical billing & coding services include
Medical Coding (CPT, ICD-10, HCPCS)
- Accurate and compliant coding for all specialties
- Up-to-date knowledge of industry coding guidelines
- DRG coding and HCC risk adjustment coding available
Claim Creation & Submission
- Clean claim generation
- Electronic and paper claim submissions
- Integration with most major EHR/PM systems
Claim Scrubbing & Edits
- Pre-submission error checks
- Ensure payer-specific compliance
- Improve first-pass resolution rates
Payment Posting & Reconciliation
- ERA/EOB processing
- Accurate account reconciliation
- Patient balance tracking
Denial Management & Appeals
- Identify root causes of denials
- Resubmission and appeals process
- Timely follow-up to recover revenue
AR Follow-up & Reporting
- Proactive aging report analysis
- Insurance and patient AR recovery
- Transparent performance dashboards
Why healthcare providers trust MDPL
01
Certified Coding Experts
Our coders are AHIMA- or AAPC-certified and well-versed in all medical specialties.
02
Reduced Denials. Increased Revenue.
With accurate coding and clean claim submissions, we reduce denials and speed up payments.
03
HIPAA-Compliant Processes
We protect your practice and your patients. Every process is fully secure and HIPAA-compliant.
04
Customized for Your Practice
We tailor our billing and coding services to your specialty, workflow, and EHR system.
05
Cost-Effective & Scalable
Whether you’re a solo provider or a multi-location group, our services scale with you, without the overhead.
Need accurate coding and faster reimbursements?
Let’s review your current billing process and find where revenue is slipping.
Service 02
Authorization & Credentialing Services
Get Approved Faster. Stay Compliant. Protect Your Revenue.
Struggling with delayed authorizations or complex payer credentialing? You’re not alone, and you don’t have to handle it alone. At MDPL, we help healthcare providers take the stress out of pre-authorizations and credentialing, so you can focus on what matters most: patient care.
Our team ensures every authorization request is submitted accurately and on time, and every credentialing application is complete, compliant, and fully tracked, reducing delays, denials, and disruptions to your revenue cycle.
Why authorization and credentialing matter
- Delayed authorizations lead to rescheduled appointments or unpaid claims.
- Incomplete credentialing applications can result in claim rejections.
- Missed deadlines can get you removed from payer networks.
With our expert support, you avoid these issues and keep your practice running smoothly and profitably.
Our services include
Prior Authorization Management
- Verification of medical necessity
- Pre-auth submissions for imaging, surgeries, DME, and more
- Real-time follow-up and payer communication
- Ensure timely approvals before treatment
Initial Provider Credentialing
- End-to-end application management
- Coordination with Medicare, Medicaid, and commercial payers
- CAQH registration and profile setup
- Credentialing status tracking and reporting
Recredentialing & Maintenance
- Track upcoming renewals
- Submit updated applications on time
- Maintain active provider status with all payers
Payer Enrollment Services
- Add new providers to your payer contracts
- Multi-specialty and multi-location support
- Facilitate faster network participation
Contract Management Support
- Assistance with reviewing and managing payer contracts
- Organize documents for easy access and audit-readiness
Who we help
- Independent Physicians
- Group Practices
- Clinics & Specialty Centers
- Telehealth Providers
- Ambulatory Surgical Centers (ASCs)
- Revenue Cycle & Billing Teams
Whether you’re onboarding new providers or managing ongoing credentialing across multiple states, we ensure nothing slips through the cracks.
Why choose MDPL
01
End-to-End Service
From gathering documents to final approvals, we manage every step for you.
02
Faster Turnaround Times
We expedite authorizations and reduce delays in payer credentialing and enrollment.
03
Compliance-First Approach
We ensure all submissions are accurate, up-to-date, and compliant with payer and regulatory requirements.
04
Payer-Agnostic Expertise
We work with all major payers, including Medicare, Medicaid, BCBS, Aetna, Cigna, UHC, and more.
05
Transparent Communication
Stay updated on the status of your requests with regular progress reports and quick response times.
Tired of authorization delays and credentialing paperwork?
We’ll take it off your team’s plate.
Service 03
OASIS Review & QAPI Services
Elevate Quality. Ensure Accuracy. Drive Better Outcomes.
In home health care, clinical accuracy and compliance are non-negotiable. At MDPL, we specialize in OASIS Review and QAPI (Quality Assurance and Performance Improvement) services that not only reduce documentation errors but also strengthen your agency’s clinical performance, compliance, and star ratings.
Our experienced team helps you identify gaps, correct errors, and build a sustainable quality improvement strategy, so your agency thrives in today’s value-based care environment.
Why OASIS accuracy matters
The Outcome and Assessment Information Set (OASIS) is the foundation of home health reimbursement, quality scores, and compliance.
Inaccurate OASIS documentation can lead to:
- Reduced reimbursement
- Poor star ratings
- Survey deficiencies and penalties
- Compliance risks
Strong QAPI programs help:
- Prevent deficiencies and citations
- Improve patient care outcomes
- Strengthen your agency’s public image
- Align with CMS regulations
Our OASIS & QAPI support services
OASIS Review & QA
- In-depth review of SOC, ROC, Recert, and Discharge OASIS
- Accuracy checks for M-items, functional scoring, diagnoses, and HHVBP measures
- Feedback and coaching for clinicians
- Timely turnaround to avoid billing delays
QAPI Program Development & Oversight
- Create CMS-compliant QAPI programs tailored to your agency
- Identify performance improvement projects (PIPs)
- Root cause analysis for care gaps and negative outcomes
- Quarterly reporting and documentation
Documentation Audits & Compliance Checks
- Review clinical notes, plans of care, and visit logs
- Identify inconsistencies, omissions, and risk areas
- Support survey readiness and compliance
Clinical Coaching & Education
- Clinician training on OASIS accuracy, documentation best practices, and regulatory updates
- Targeted performance improvement plans
- Ongoing support to reduce errors and improve team accountability
Outcome Tracking & Reporting
- Monitor HHCAHPS, STAR ratings, and HHVBP measures
- Benchmark performance and track trends
- Data-driven strategies to meet quality goals
Who we help
- Home Health Agencies (Medicare-certified & private)
- Start-ups looking to establish compliant systems
- Agencies preparing for audits or accreditation
- Organizations struggling with documentation errors
- Providers aiming to improve outcomes & STAR ratings
Why choose MDPL
01
Experienced QA Clinicians
Our QA team includes seasoned RNs and clinicians with deep knowledge of OASIS, Medicare guidelines, and CMS quality programs.
02
Faster Turnarounds
We provide timely QA review and real-time feedback, so your billing never stalls.
03
Customized Support
We tailor reviews and QAPI plans based on your agency’s size, goals, and challenges.
04
Survey-Ready at All Times
We help you maintain complete documentation and compliance, always ready for an unannounced survey.
05
Cost-Effective Partnership
Improve your agency’s performance without the overhead of a full-time QA team.
Want survey-ready documentation and stronger STAR ratings?
Talk to our clinical QA team about your agency.
Service 04
End-to-End Revenue Cycle Management Services
Maximize Collections. Minimize Denials. Empower Growth.
Is your practice losing revenue due to inefficient billing, claim denials, or delayed reimbursements? At MDPL, we offer comprehensive Revenue Cycle Management (RCM) services designed to streamline every stage of your financial workflow, from patient intake to final payment.
We combine expert talent, cutting-edge technology, and proven processes to accelerate cash flow, ensure compliance, and reduce administrative burden, so you can focus on delivering quality care while we handle your revenue.
What is revenue cycle management?
Revenue Cycle Management refers to the end-to-end process of tracking and managing a patient’s financial journey through your practice, beginning with scheduling and insurance verification, and ending with final payment reconciliation.
A strong RCM process ensures:
- Accurate patient data and eligibility verification
- Clean claim submissions and reduced rejections
- Faster reimbursements from payers
- Effective patient collections
- Better financial health for your practice
Our RCM services include
Patient Intake & Insurance Verification
- Verify insurance eligibility and benefits in real time
- Ensure accurate demographic and policy data
- Minimize claim rejections before they start
Medical Coding & Charge Entry
- CPT, ICD-10, and HCPCS coding
- Specialty-specific, compliant, and up-to-date
- Ensure clean, accurate claim creation
Claim Submission & Scrubbing
- Automated error-checking for clean claims
- Fast, secure electronic submission to all major payers
- Ensure payer-specific compliance to avoid denials
Payment Posting & Reconciliation
- Post ERAs and EOBs accurately
- Match payments to claims and reconcile discrepancies
- Identify and manage underpayments
Denial Management & Appeals
- Track and resolve denials promptly
- Root cause analysis and prevention strategies
- Prepare and submit timely appeals with documentation
Accounts Receivable (AR) Follow-Up
- Proactive insurance and patient follow-ups
- Reduce aging AR and increase recovery
- Weekly performance reporting and analysis
RCM Analytics & Reporting
- Customized revenue cycle dashboards
- Insights into key metrics like days in AR, collection rate, denial trends, and more
HIPAA-Compliant Data Handling
Advanced encryption, secure servers, and strict privacy protocols protect your data and your patients.
Who we serve
- Private Practices
- Multi-specialty Groups
- Surgical Centers
- Urgent Care Clinics
- Telehealth Providers
- Billing Companies
- Hospitals & Health Systems
Why choose MDPL
01
End-to-End Expertise
We manage the full billing cycle or fill in gaps where you need support. From patient registration to zero balance, we’ve got you covered.
02
Fewer Denials, Faster Payments
Our clean claims process, robust denial handling, and coding accuracy mean more money in your bank, faster.
03
Scalable for Any Size Practice
Whether you’re a solo provider or a multi-specialty group, our RCM solutions scale with your growth.
04
HIPAA-Compliant & Secure
Your data and patients are protected. We use advanced encryption, secure servers, and strict privacy protocols.
05
Transparent, Real-Time Reporting
Get full visibility into your billing performance, anytime, anywhere.
Ready to accelerate cash flow and reduce denials?
Let’s map your revenue cycle and find the gaps.
Service 05
Hire a Medical Billing Virtual Assistant to Supercharge Your Revenue Cycle
Expert Support. Lower Costs. Zero Hassle.
Struggling to keep up with administrative overload, claim denials, and patient follow-ups? At MDPL, our Medical Billing Virtual Assistants (MBVAs) take the burden off your practice, delivering expert back-office support that’s efficient, affordable, and fully HIPAA-compliant.
Whether you run a solo practice or manage multiple locations, our virtual assistants act as an extension of your team, handling the day-to-day billing tasks that keep your revenue cycle moving.
What is a medical billing virtual assistant?
A Medical Billing Virtual Assistant is a trained professional who works remotely to manage your billing and administrative processes. They handle:
- Insurance verification
- Patient billing
- Claims submission
- Payment posting
- AR follow-up
- Denial management
…and more, all without adding to your office overhead. Our virtual assistants are fully trained in ICD-10, CPT, HCPCS, and the leading EHR/EMR platforms.
What our medical billing virtual assistants can do
Eligibility & Benefits
Verify patient insurance eligibility and benefits.
Data Entry
Accurately input patient demographics and claims data.
Clean Claims
Submit clean claims to insurance providers.
Payment Posting
Post payments and reconcile EOBs.
AR & Denials
Follow up on outstanding AR and denied claims.
Reporting
Generate billing reports and performance analytics.
Payer & Patient Communication
Communicate with payers and patients professionally.
HIPAA-Compliant Data Handling
All work is performed under strict HIPAA guidelines using secure, encrypted systems.
Who our virtual assistants support
- Private Practices
- Specialty Clinics
- Medical Groups
- Ambulatory Care Centers
- Telehealth Providers
- Healthcare Billing Companies
Whether you’re looking to offload time-consuming tasks or need full-cycle billing support, our virtual assistants help you stay efficient and profitable.
Why choose MDPL’s medical billing virtual assistants
01
Specialized in Healthcare Billing
Our VAs are not generalists. They’re trained billing professionals who understand the complexity of medical coding, claims processing, and insurance protocols.
02
Reduce Overhead & Maximize Efficiency
No payroll taxes. No benefits. Just skilled support when you need it, at a fraction of the cost of full-time employees.
03
Boost Accuracy & Reduce Denials
Fewer errors mean faster reimbursements and higher collections. We double-check every detail so nothing slips through the cracks.
04
Scale on Demand
Add or reduce resources as your practice grows. Our solutions are flexible to match your changing needs.
Get expert billing support without hiring in-house.
You get expert support without the cost and commitment of hiring in-house.
Service 06
Streamlined Patient Intake & Scheduling Services
Say Goodbye to Scheduling Chaos
Your patients deserve more than long wait times and paperwork overload. At MDPL, we help healthcare providers streamline patient intake and appointment scheduling with efficient, technology-driven solutions that eliminate bottlenecks and improve operational flow.
From first contact to confirmed appointment, we ensure every step is smooth, accurate, and patient-friendly, so your staff can stay focused on delivering quality care.
Designed to
Managing appointments, verifying insurance, and collecting patient details shouldn’t overwhelm your front-desk staff. Our Patient Intake & Scheduling Services are designed to:
- Reduce no-shows and last-minute cancellations
- Improve data accuracy for faster billing
- Accelerate check-in and onboarding processes
- Enhance patient satisfaction and retention
We act as a seamless extension of your front office: friendly, efficient, and always professional.
Our patient intake & scheduling services include
Appointment Scheduling & Reminders
- Real-time scheduling
- Automated text/email reminders
- Waitlist and rescheduling management
Patient Pre-Registration
- Collect demographics, insurance, and medical history
- Secure online intake forms
- Pre-visit document uploads
Insurance Verification & Eligibility Checks
- Confirm coverage before the visit
- Reduce claim denials later
Patient Communication & Follow-Up
- Friendly voice, email, or SMS interactions
- Appointment confirmations and follow-ups
- Prescription refill and lab result coordination
Benefits for your practice
01
Increased Operational Efficiency
Automate repetitive tasks and reduce administrative errors.
02
Better Patient Engagement
Frictionless scheduling and communication build patient trust and loyalty.
03
Stronger Revenue Cycle
Accurate pre-registration and eligibility checks help avoid billing delays.
04
Reduced Wait Times
Patients spend less time in the waiting room and more time with their provider.
Trusted Support for Any Healthcare Setting
Whether you’re a solo provider or a multi-specialty clinic, our intake and scheduling solutions scale with your needs, giving you the flexibility to manage more patients without overwhelming your staff.
Let’s Make Your First Impression Count
Your intake and scheduling process is the first experience patients have with your practice, and it should set the right tone. MDPL ensures it’s smooth, efficient, and professional from the start.
Service 07
Credentialing, Recredentialing & Audit Support Services
Stay Credentialed. Stay Compliant. Stay Audit-Ready.
Tired of the endless paperwork and follow-ups involved in credentialing and audits? At MDPL, we simplify the entire process, so you can stay focused on your patients while we ensure your practice stays compliant, credentialed, and audit-ready.
Our expert credentialing and audit support team works behind the scenes to handle the details, meet deadlines, and protect your revenue from interruptions.
Why credentialing & audit support matters
Provider credentialing is more than a formality. It’s a critical foundation for getting reimbursed and maintaining a trustworthy relationship with insurance payers and regulatory agencies.
Late recredentialing, missing documents, or failed audits can result in:
- Claim denials
- Payment delays
- Legal risks
- Provider network termination
We help you avoid all of it with our end-to-end support.
Our credentialing & audit support services
Initial Credentialing
- Gather and verify provider information
- Complete and submit applications
- Follow-up until approval
Recredentialing Management
- Monitor recredentialing timelines
- Prepare and submit updated applications
- Handle payer communications and documentation
Audit Preparation & Support
- Organize and verify required records
- Conduct internal compliance reviews
- Support documentation for coding, billing, and HIPAA audits
Payer Enrollment & Contracting
- Add new providers to existing payer networks
- Support multi-state or multi-payer enrollments
- Negotiate contracts (if applicable)
CAQH Profile Management
- Set up and maintain CAQH profiles
- Ensure timely updates and re-attestations
Who we help
- Individual Providers
- Group Practices
- Specialty Clinics
- Telehealth Providers
- Ambulatory Centers
- Billing Companies
Whether you’re enrolling for the first time or preparing for a major payer audit, we’ve got you covered.
Why choose MDPL
01
Experienced Credentialing Specialists
We know what payers want and how to avoid costly delays or rejections.
02
Track All Deadlines Automatically
No missed recredentialing deadlines. No last-minute scrambles.
03
Audit-Ready at All Times
We maintain clean, compliant records so you’re always prepared for audits or reviews.
04
Customizable Support
From full-service credentialing to à-la-carte audit help, we tailor our services to your needs.
05
Transparent Communication
You’ll always know the status of your applications and audit progress.
Stay credentialed and audit-ready without the paperwork.
Let our credentialing team manage the deadlines for you.
FAQs
You’ve Got Questions, We’ve Got Answers
Have a question that isn’t covered here? Our team will answer it directly.
Do you work with small practices?
Yes! Whether you’re a solo practitioner or a multi-location clinic, our services scale with your needs.
How quickly can you start?
We typically onboard new clients within 5-7 business days, including system integration and training.
What specialties do you support?
We serve all major specialties including internal medicine, pediatrics, cardiology, orthopedics, and more.
Is my patient data safe?
Absolutely. Our systems are fully HIPAA-compliant with advanced encryption and strict access controls.
What’s your pricing structure?
We offer flexible pricing models based on your volume and needs. Contact us for a custom quote.
Let’s talk
Ready to Stop Losing Revenue and Start Scaling Confidently?
Let’s explore how MDPL can improve your billing operations and boost your bottom line.